Returns & Exchanges

At Shop Chunks, we want you to love every piece you wear, but if something isn't quite right, we offer a 30-day window for hassle-free returns and exchanges. All items must be returned in their original, unworn condition with tags still attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your fashion items.

3

Drop Off Package

Hand over your package to any authorized carrier location or schedule a pickup within 7 days of receiving your return label.

4

Receive Your Refund

After our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing